This privacy statement covers
the site http://MHSCrane.com.
As this website's demonstration
of its commitment to your
privacy, it describes herein its
information practices.
If you have questions or
concerns regarding this
statement, including questions
about how MHS shares the
personal information that it
collects from you as described
in this privacy statement, you
should first contact the
MHSCrane.com Webmaster, at
Webmaster@MHSCrane.com,
or write to Material Handling
Systems, Inc., 720 Southwest 4th
Court, Dania, FL 33004.
As part
of our commitment to explaining
all of our practices and
policies up front, our website
has agreed to inform you on:
1. What
personally identifiable
information of yours
MHSCrane.com collects.
2. The
organization collecting the
information.
3. How the
information is used.
4. With whom
the information may be
shared.
5. What
choices are available to you
regarding collection, use
and distribution of the
information.
6. The kind
of security procedures that
are in place to protect the
loss, misuse or alteration
of information under MHS
control.
7. How you
can correct any inaccuracies
in the information.
Information
Collection and Use
Material
Handling Systems, Inc. ("Us",
"We", "MHS", "MHSCrane.com" or
“The Company”) is the sole owner
of information collected on this
site to purchase products and
services from MHSCrane.com. We
will not sell, share, or rent
this information to any third
parties, except as outlined in
this policy. We collect
information from our customers
to process orders and to better
serve you with pertinent
information, such as order
confirmations, order status
updates, and to provide you with
information on products and
services that are available from
us or parties associated with
us. We may also use such
information to better understand
the shopping experiences of you
individually or in conjunction
with a group of our customers.
Information collected includes
your name, shipping address,
billing address, telephone
numbers, e-mail address, and
payment information such as your
credit card number. You may also
submit a username and password
of your choice for your future
access to your account
information. To safeguard that
your user name and password
remain confidential, DO NOT
share this information with
anyone. If you elect to receive
our newsletter, surveys, or
special promotions, your contact
information will be used for the
delivery of these items.
However, if you elect not to
receive newsletters, surveys, or
special promotions, we may still
periodically send other
transactional communications to
you that contain customer
relationship information. This
includes, for example,
informational emails regarding
changes in our policies, changes
in our methods of conducting
business, or requesting that you
review the information we have
on file for you or the options
that you have previously
selected regarding your
transactions with us.
Registration
In order to process your orders
placed on this website, you must
first complete the registration
form. During registration, you
will be required to provide your
contact information, which
includes your name, e-mail
address, telephone number and
street address. This information
is used to provide you with
important MHSCrane.com services
such as automated order status
updates via e-mail.
Orders
Most of the information
collected in the registration
process will be used to process
orders. During the order
process, you will have to
provide financial information
such as your credit card number,
expiration date, money order,
wire transfer or check
information. This information is
used for billing purposes and to
fulfill your order. If we have
trouble processing an order, we
will use this contact
information to get in touch with
you. To properly process your
credit card information, we must
share your personal and
financial information with the
merchant bank for authorization
and approval. This process is
protected by an enhanced
security system. See the
Security section below for more
details on security measures and
procedures. We do not share your
personal and financial
information with any third
parties, except those specified
in the Sharing section of this
policy.
Cookies
We customize certain Web page
content based upon your browser
type and other information
provided by our cookie. If you
choose to reject the cookie, you
can still browse our store but
may be unable to use the
shopping cart to buy
merchandise. The MHSCrane.com
shopping cart may not function
properly without cookies enabled
so that the necessary
information to process your
order is retained. We will not
share any personally
identifiable information
provided by this cookie with any
third party. Some of our
business partners (e.g., payment
processors such as Google,
PayPal) use cookies on our site.
We have no access to or control
over these cookies.
This privacy statement covers
the use of cookies by
MHSCrane.com only and does not
cover the use of cookies by any
other party.
Log Files
We use IP addresses to analyze
trends, administer the site,
track user movement, and gather
broad demographic information
for aggregate use. We also use
IP address collection as a means
of fraud deterrence. Fraudulent
transactions will be prosecuted
to the full extent of the law,
and MHS will comply fully with
law enforcement agencies in the
course of identifying and
prosecuting fraudulent activity.
We do not link IP addresses to
personally identifiable
information, and we do not
distribute or share IP
information with any third
parties.
Sharing
We may employ third party
companies to perform functions
on our behalf. These functions
may include order fulfillment,
package delivery, marketing
assistance, postal and e-mail
delivery, customer service, data
analysis, and credit processing.
The third parties we contract
for these purposes have limited
access to your personal
information and may not use it
for other purposes. Among such
third parties are those
referenced immediately below.
|
FedEx
Corporation
942 South Shady
Grove Road
Memphis, TN
38120-4117
1-800-Go-FedEx
FedEx.com
|
US
Postal Service
Headquarters
475 L'Enfant Plaza,
Southwest
Washington, DC
20260-0004
1-800-Ask-USPS
USPS.com
|
As our business continues to
evolve, we may acquire or sell
business units or subsidiaries.
Customer information is one of
the business assets that would
be transferred in these types of
transactions. In such a
situation, your personally
identifiable information would
only be used in a manner
consistent with our pre-existing
Privacy Notice.
Be aware that when you volunteer
information or create a public
profile in the course of your
participation in our community
features such as forums, user
opinions and reviews, chat
rooms, photo sharing or other
forms of public communication
and interaction, you are also
agreeing to allow certain
aspects of your personally
identifiable information to be
made public. This includes your
screen name, any address or
personal information or images
that you add to your signature
or otherwise post to the public,
and any content of any such
post.
Third Party Service Providers
Disclosure
As a convenience to our
customers, we offer the optional
use of PayPal or Google Checkout
to facilitate our order and
payment processing. When you
place an order, you may be
automatically transferred to the
payment processing website of
PayPal or Google (depending on
your selection on the “View
Cart” page). Please be aware
that their privacy policy
governs the use and collection
of your personally identifiable
information and is shared with
us to fulfill the order.
Testimonials
The testimonials section of the
MHS website is for the purpose
of sharing positive experiences
that you had with MHSCrane.com,
or with certain products or
services. The testimonials
section is moderated to ensure
accurate and positive
testimonials. Published
testimonials are genuine, but
MHS reserves the right to edit
or alter such to remove
protected personal information,
statements that may be a
violation of law, or statements
that may infringe on the rights
of MHS or third parties. MHS
reserves the right to post or
remove any testimonial at its
discretion.
By posting your comment(s) or
testimonial(s) (“Testimonial”)
on our website, you give us
permission to reprint or use the
Testimonial in connection with
our businesses (including but
not limited to the marketing and
selling of various products and
services, as well as the
marketing of MHSCrane.com). You
also are agreeing to the
following: (1) The reprint or
use of the Testimonial will be
at our discretion and without
compensation to you; (2) We may
use the Testimonial with or
without any pseudo (pen) name
credit; (3) Our right to use the
Testimonial is perpetual and may
be assigned by us; (4) We may
use the Testimonial locally,
nationally or globally and such
use may be made in any media,
information or communication
platform (including Internet
advertising) currently in use or
later developed; (5) You and not
someone else composed and posted
the Testimonial; (6) MHS may
allow any of its parents,
subsidiaries or affiliates to
use the Testimonial in the same
manner as set forth herein but
in relation to their businesses
and websites; and (7) We may
edit or alter such Testimonial
to remove personal information,
statements that may be a
violation of law, or statements
that may infringe on the rights
of Material Handling Systems or
third parties.
Other than your pseudo (pen)
name, which we may or may not
use, your personal contact
information will not be
disclosed in connection with our
reprint or use of your
Testimonial.
Email This Page
If you choose to use our
referral service to tell a
friend about our site, we will
ask you for your friend's name
and email address. We will
automatically send your friend a
one-time email inviting him or
her to visit the site. MHS does
not store this information and
only uses this information for
the sole purpose of sending this
one-time email.
Links
This website contains links to
other sites. Please be aware
that MHS is not responsible for
the privacy practices of such
other sites. We encourage our
users to be aware when they
leave our site and to read the
privacy statements of each and
every website that collects
personally identifiable
information. This privacy
statement applies only to
information collected by this
website.
Security
MHS takes precautions to protect
its customers' information. When
you submit personal information
via the website, we follow
policies and procedures designed
to protect your information both
online and offline, examples of
which are as described below.
When our registration/order form
asks you to enter personal
information (such as your credit
card number), that information
is encrypted and is protected
with the best encryption
software currently available in
the industry—SSL. MHSCrane.com
uses the most advanced form of
SSL software available: 128-bit
encryption. To learn more about
SSL, follow this link:
http://developer.mozilla.org/en/docs/Introduction_to_SSL.
Access to all of our users'
information is restricted.
MHSCrane.com operates in a
secured and locked facility that
requires all employees to check
in and wear valid ID badges.
Security cameras are positioned
throughout the building in
conjunction with multiple alarm
systems. Only employees who need
the information to perform a
specific job are granted access
to personally identifiable
information. If you wish to have
your financial information
removed at the time of your
order, you may opt to have your
financial information deleted
from our records upon completion
of your order. Otherwise, you
may contact us at
Webmaster@MHSCrane.com
or call toll free 1-888-424-6478
to request that your information
be deleted from our database.
For future transactions, you
will be required to re-enter
your information.
All MHS servers, including web
servers and database servers,
are housed and maintained in
secure locations. Access to the
database is strictly protected
from outside access. The servers
on which we store personally
identifiable information are
kept in a secured environment,
inside a secured and locked
room. All backups are stored and
locked in a high-level security
room. Only personnel with proper
security clearance have access
to these restricted areas.
If you have any questions or
concerns about MHSCrane.com's
security practices, you can send
us an email to
Service@MHSCrane.com.
Special Offers
Our special offers are sent only
to customers who grant us
permission to send them such
information.
To honor the privacy of our
users, we offer the option to
not receive these types of
communications. At the time of
your order, you may opt to not
receive special offers by
clicking the appropriate field.
Furthermore, all special offers
are sent via e-mail and include
an opt-out link if you no longer
wish to receive special offers.
Please reference the
Choice/Opt-out section below for
further details on how to be
removed from our mailing list
should you choose to be removed.
Corrections/Updating/Reviewing
Personal Information
Customers may change or review
their stored account information
such as street address or e-mail
address through our website by
visiting our My Account section.
You must have your username and
password in order to access your
account. Your username is always
your e-mail address. If you have
forgotten your password, you may
request it to be sent to you
through the e-mail address you
used on your original site
registration. In the event you
forget both your username and
password, please contact us for
assistance.
Choice/Opt-out
For customers who wish to
opt-out and stop receiving
MHSCrane.com special offers,
promotional materials, and
newsletters, we provide several
ways to do so. Users who no
longer wish to receive our
special offers, newsletters or
promotional materials may
opt-out of receiving these
communications by un-checking
the "permission to send" field
when processing their orders.
They may also send e-mails to
Webmaster@MHSCrane.com
with a request to be removed.
Finally, they may use the link
provided in all MHS
communications to automatically
unsubscribe.
Notification of Changes
If we decide to change our
Privacy Policy, we will post
those changes to this privacy
statement and other places we
deem appropriate so that you are
aware of what information we
collect, how we use it, and
under what circumstances, if
any, we disclose it. We reserve
the right to modify this privacy
statement at any time, so please
review it frequently. If we make
material changes to this policy,
we will notify you here, by
email, or by means of a notice
on our homepage.
If you have opted out of
receiving communications from
Material Handling Systems, you
will still be able to view news
of policy changes at
MHSCrane.com.
Otherwise, you may e-mail us at
Webmaster@MHSCrane.com
or call us toll-free at 888
424-6478 to ask our customer
service department about changes
and updates.
Last Update
The Privacy Policy contained
herein became officially
effective 06-13-08.
Material Handling Systems, Inc.
720 Southwest 4th
Court
Dania, FL 33004
+1 954 921-1171
V2.02: 06-13-08v
